How we work together,
written plainly.

These terms

These Terms and Conditions govern your use of vellorexstudio.com and any services provided by VELLØREX Studio ("VELLØREX", "we", "us"). By accessing this website or engaging our services, you agree to be bound by them.

Where we enter into a separate written engagement agreement or statement of work with you, that document takes precedence over these terms to the extent of any conflict. These terms continue to apply to everything the engagement agreement does not cover.

Using this site

You may access and view this website for lawful purposes, and you may quote or reference our published material with attribution.

You may not:

• Reproduce substantial portions of the site or its written content as your own work
• Use automated systems to scrape, harvest, or mirror the site at scale
• Attempt to gain unauthorised access to any part of the site or its infrastructure
• Use the site to transmit unlawful, misleading, or malicious material

We may suspend access where we reasonably believe these terms have been breached.

The Authority Audit™

The Authority Audit™ is provided at no cost and carries no obligation. Requesting one does not create a client relationship, and receiving one does not commit you to purchase anything.

An audit represents our professional opinion based on publicly accessible information about your website at the time of review. It is not a guarantee of commercial outcomes, search rankings, conversion rates, or revenue.

The audit document is yours. You may keep it, share it internally, act on it yourself, or hand it to another provider. We ask only that it not be republished publicly as though it were your own analysis.

We aim to return audits within 48 hours of request. That is a target, not a contractual commitment, and capacity may occasionally extend it.

Engagements and scope

Paid engagements begin only once a written proposal or statement of work has been agreed by both parties. That document defines deliverables, timeline, revision rounds, and fee.

Pricing shown on this website is a starting point, not a fixed quotation. Final fees depend on the scope agreed in writing.

Work requested outside the agreed scope will be quoted separately before it begins. We will not perform out-of-scope work and invoice for it afterwards, and we will not silently reduce agreed scope to absorb it.

Timelines assume reasonably prompt provision of materials, feedback, and approvals. Delays in these will move delivery dates accordingly, and we will tell you when that happens rather than letting a date pass silently.

Fees and payment

Unless otherwise agreed in writing:

• A deposit of 50% of the engagement fee is payable before work begins
• The balance is payable on delivery, prior to final handover and deployment
• Invoices are due within 14 days of issue
• Retainer services are billed monthly in advance and may be cancelled with 30 days' written notice

"Founding rate" pricing reflects a genuine discount available to early engagements while VELLØREX establishes its public case record. It is time-limited and may be withdrawn for new engagements at any point. Rates confirmed in a signed proposal are honoured for that engagement regardless of subsequent changes.

Fees are exclusive of any applicable taxes. Third-party costs — domains, hosting beyond what is included, stock licences, or software subscriptions — are your responsibility unless expressly stated otherwise.

Your responsibilities

You agree to provide accurate, lawful materials and information necessary for the engagement, and to respond to requests for feedback or approval within a reasonable period.

You warrant that any content you supply — text, images, logos, testimonials, credentials, or claims — is accurate, is yours to use, and does not infringe the rights of any third party. You are responsible for the truthfulness of claims made about your own business.

Where your industry is subject to advertising, professional, or medical regulation, you remain responsible for regulatory compliance of published content. We will flag concerns we notice, but we are not your compliance adviser and we do not provide legal, medical, or financial advice.

Intellectual property

Upon receipt of full payment, ownership of the final deliverables produced specifically for you — website design, written copy, and page structure — transfers to you.

VELLØREX retains ownership of its underlying methods, frameworks, and reusable components, including The Authority System™, The VELLØREX Method™, The Trust Stack™, and The Authority Audit™, together with any code libraries, templates, or processes developed independently of your engagement. You receive a perpetual licence to use these as embodied in your deliverables, but not to resell, license, or redistribute them separately.

Third-party assets — fonts, plugins, software, stock media — remain subject to their own licences, which pass to you where transferable.

Unless you ask us not to, we may reference the engagement and display the work in our portfolio. If you prefer we didn't, tell us and we won't.

Teardowns

VELLØREX publishes analytical critiques ("teardowns") of publicly accessible websites. These are unsolicited: no subject commissions, reviews, approves, or pays for a teardown, and none has any client relationship with VELLØREX by virtue of appearing in one.

Teardowns constitute opinion and fair commentary on publicly available material. They assess only what any visitor can see. We do not access private systems, analytics, or confidential information.

Subjects are anonymised. We identify category, approximate region, and business size. We do not publish business names, domains, or identifying details, and any personal names are altered.

If you believe a teardown concerns your business and you would prefer it not remain published, contact us and we will remove it promptly. No explanation is required and no conditions attach.

Warranties and liability

We warrant that services will be performed with reasonable skill and care, consistent with professional standards.

We make no guarantee of commercial results. We do not warrant particular search rankings, traffic volumes, conversion rates, lead counts, or revenue outcomes. Any figures discussed in proposals, audits, or on this website are illustrative and are not representations of expected performance.

To the fullest extent permitted by law, VELLØREX shall not be liable for indirect, incidental, consequential, or special damages, including lost profits, lost business, or loss of data.

Our total aggregate liability arising from any engagement shall not exceed the total fees paid by you to VELLØREX in respect of that engagement.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded.

Ending an engagement

Either party may terminate an engagement by written notice. On termination:

• You remain liable for fees in respect of work completed and costs committed up to the termination date
• We will deliver work completed to that point in a usable format
• Ownership of deliverables transfers only in respect of work that has been paid for in full
• Retainer services terminate at the end of the notice period, with no refund of the current month

We may terminate immediately where fees remain unpaid beyond 30 days, or where we are asked to produce content we consider misleading, unlawful, or in breach of the honesty commitments we publish.

Governing law and changes

These terms are governed by the laws applicable in the jurisdiction in which VELLØREX Studio is established, and the courts of that jurisdiction shall have exclusive jurisdiction over any dispute.

Before commencing formal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct discussion.

We may amend these terms from time to time. The effective date at the top of this page reflects the most recent revision. Changes apply prospectively and do not alter the terms of an engagement already agreed in writing.

If any provision is found unenforceable, the remaining provisions continue in full effect.